We ask all patients to rate their experience at MedSpring and provide comments to let us know how we’re doing. Everyone has the opportunity to keep their comments private and we remove individual names from anything posted to our website. Good or bad, we openly share opinions and scores we receive (the most recent for each center, up to 1,000). On rare occasion, we edit words or comments which are not appropriate for children to read. These findings help us continue to provide the quality Urgent Care our community deserves, as well as make improvements everywhere we can.
Remember to tell patients if you Do not accept certain insurance at front desk
MedSpring: We're sorry that we weren't able to answer all of your questions about insurance eligibility and benefits before your visit. We will always make our best effort to communicate anything we can determine about your insurance coverage.
I appreciate the concern
Was a little Surprised doctor did not take a close look at the large bite on son's hand never come closer than 2 Ft away from my child
The only issue is to extend the hours service was great, thank you
Thank you!
Thank you!
Dr. * was great, front desk was short W\people trying to convince people to go else where
MedSpring: Thank you for your comment. We take patient service concerns very seriously, and your comment has been forwarded to our Director of Operations.
Thank you!
We are from San Antonio and this is the best urgent care we have been to.
