We ask all patients to rate their experience at MedSpring and provide comments to let us know how we’re doing. Everyone has the opportunity to keep their comments private and we remove individual names from anything posted to our website. Good or bad, we openly share opinions and scores we receive (the most recent for each center, up to 1,000). On rare occasion, we edit words or comments which are not appropriate for children to read. These findings help us continue to provide the quality Urgent Care our community deserves, as well as make improvements everywhere we can.
MedSpring: We apologize that you weren't satisfied with the speed of our check-in process. Most patients tell us that they are very satisfied with our one-form check-in document.
Everyone is very nice and helpful!
The nurse was nice
Very good experience
Fast service. nice clean 2nd time here & I love it!
I'm in pain and it will be continuous / no pain Meds to help
MedSpring: We understand your frustration. Unfortunately with some conditions doctors are not able to offer the immediate treatment options that you, or they, often hope for.
Everybody was lovely
Great :)
Everything was great!
More information on why it is taking so long from the beginning
MedSpring: We're sorry that you weren't satisfied with our speed of service. We closely monitor our average visit duration during the day and try to make adjustments to staffing so that we can best serve our visitors. Your time is valuable, and our goal is to get our patients in and out as efficiently as possible while providing the highest quality of medical care.
The Doctor was very calming
So fast thanks!
Staff is very nice and facilities are exceptionally clean!
Good Experience
Great nurse!!
* was awesome! Very thorough :)
It was a very awesome & pleasant experience.
Completely impressed and grateful such a clean office too!
